What does PDCA do? We are a management consulting firm focusing on your results-oriented operations and process improvement directly and immediately effecting increasing profitability, improving value and empowering employees. Our Areas of Focus Business Analysis:  Project identification, justification, planning, implementation and management.  Operations audits. Logistics Support:  Coordination of transportation, warehousing and distribution operations.  Route planning and optimization. Industrial Engineering:  Process improvement or new process development  Operations planning and control. Management and Leadership Development:  Develop, produce and facilitate custom management and leadership workshops.  Co-active coaching to resolve the most pressing issues. Our Ideal Client Any business entity, with little or no engineering; Referred by an existing client or colleague; A management team with aspirations for persistent long-term progress providing prosperity for all stakeholders; Devoted to the continuous improvement of the business through defining goals, personnel empowerment, planning and accountability. Industries Served Logistics, Transportation, Distribution, Airline, Banking, Small Businesses, Training and Internet.

Consultant / Principal - P.D.C.A., PLLC; Renton, WA
Regional Operations Engineering Manager - FedEx Ground, Portland, OR
Vice President Operations - WPX Courier, LLC; Auburn, WA
Consultant / Principal - DiSantis & Associates; Issaquah, WA
Director, Service Quality and Vendor Relations - mylackey.com; Seattle, WA
Manager, Training & Development - Airborne Express; Seattle, WA
Director, Industrial Engineering - Airborne Express; Seattle, WA
Engineering Manager - UPS, Parsippany, NJ
Engineering Manager - Federal Express, Sacramento, CA
Managing Director - Federal Express, Bellevue, WA
Former Captain in the US Army, Served Overseas