Results-driven, business-focused technology/engineering executive with notable success in delivering impressive turnaround and start-up results at small to large-sized enterprises. Possesses not only a strong technical background, strong business acumen, and a strong track record of achievement in technology, but also has extensive experience and accomplishments in areas outside of traditional IT.

Results-driven, business-focused technology/engineering executive with notable success in delivering impressive turnaround and start-up results at small to large-sized enterprises. Possesses not only a strong technical background, strong business acumen, and a strong track record of achievement in IT, but also has extensive experience and accomplishments in areas outside of traditional IT.

• Strong suit for formulating forward-thinking strategic policies and initiatives that support growth, improve productivity, and increase margins. Inventive and proactive in creating new ways to get things done, brings a sense of confidence to most endeavors; not afraid to take risks if it means finding a new, better way.
• Innovative planner, organizer, and implementer who enjoys starting with a blank sheet of paper. Frequently takes the front line in establishing new departments, determining requirements, defining scope, and bringing operations to life.
• Demonstrated ability to influence diverse, international, cross-functional teams to achieve objectives and meet critical deadlines in fast-paced environments. Solid track record in international operations, corporate strategy, finance, technology, business development, and large-scale program management.

~ SELECTED PROFESSIONAL ACCOMPLISHMENTS ~
• Post M&A Activities: planned, organized, and led merger of customer service, finance, and distribution functions of eight formally independent companies into one call center with two validated temperature-controlled distribution centers. Project took seven months from blank sheet to opening day; processing over $800 million/yr in domestic & international orders.
• Directed configuration and implementation of new CRM system and sales process for approx 400 account executives and field service agents who had multiple competing legacy sales processes and tools. Resulted in on-time completion, while under budget, and attained a provable high adoption rate of tool and process.
• Without impeding R&D pipeline’s work in progress, designed and launched business project management department that was crucial to successful transition of the a 500-employee international business unit into a new matrix-managed structure. Resulted in improved on-time delivery from 25% to 81% (exceeding goal) in one year.