i started my career with technical and sales management capabilities in daily operational duties contributed to all the companies i worked. the last 7 years the focus became more on managerial as well as project driven functionality. in hectic work environment with high work load is it always important to be calmly and to keep the overview to support the colleges in the right way. it was always important for me to be objective and independent within the frame of responsibilities, so i’m able to bring in possible alternatives. Momentarily I'm working in my own company, Havara, as a business developer and consultant with specialities on CRM and Magento (webshops) focussing on web based retail solutions. Therfore at PSV, eindhoven i was member of the management as ict manager. my mean responsibilities are: • setup and write the scenario’s in the future in the area of ict, local and networks and telecom. • investigation of the technical and financial support of new technologies, as voice over ip (voip) for the offices, ticketing, marketingtooling, crm and mobile solutions such as handscaning techniques • the company process flow of all applications to mark and to optimize the matching data flows for storage in databases and content management. interaction with the operational ict. as ict manager i’m responsible for the setup of all the offices in eindhoven (philips stadium, herdgang). always take in consideration that the agreed standard configuration will be implemented and the response time of all the central used applications will not exceed the acceptable time limits. important was to coordinate the internal ad external parties to succeed a setup of an office. as ict infrastructure specialist/project leader/teamleader i’m responsible for: • all aspect of design, implementation, roll-out of infrastructure. data, voice, storage, servers and applications. • all aspect of the infrastructure of infrastructure management and financial management with focus on toc and roi. • all aspect of the daily operations and maintenance of lan based infrastructure. • all aspect of testing new and changed applications, • all aspects of ict security, firewalls and routing. • all aspects of building access and public access • all aspects of time / presence administration as an internal consultant i contribute to the right setup of server maintenance. within the development aspect, maintain the whole software development environment in server-client as well web based software development with special attention to: • the scaleable setup and develop the version and configuration software management tools set. • the total software compilations with automatic feedback of errors to the responsible engineer. • the selection, implementation, introduction and transition of a new software version and configuration management tool. • the total design, setup, introduction of all the required hardware and software • setup of pro active management of the required • release management and distribution of releases and patches. skills in the field of programming languages, scripts, development tools i have the following experience: sql in the field of operating systems tools i have the following experience: windows/xp, linux, philips/nec voip, java. in the field of monitoring tools i have the following experience: picture perfect, windows xp, hp procurve. fluke in the field of standard installed desktop and presentation tools i have the following experience: ms-word, ms-excel, powerpoint, visio professional, ms-project, . in the field of security tools i have the following experience: microsoft isa, hp procurve, in the field of application tools i have the following experience: several crm tools such as, e-synergy, winris, siebel, voffice financial software as exact business intelligence as orbis software, qlickview and business objects