Summary Currently use Excel formulas to create multi-paged images along with creating .dat files for Alchemy database builds. I traveled to Texas early December and installed a new Final Document Imaging department. I was incharge or creating the computer image that was going to be standard for 31 other locations that I will be installing our Wholesales department. Learned about high production scanners used for business purposes. Understand how to configure computers and applications in the computer. Writing up reports on everything I work on. Assited employees throughout the nation from my desk to help them solve any problems associated with the Imaging Systems department. Learned how to maintenance a scanner. Monitoring system performance and issues throughout the company. General support tasks Learning Development and Database Building/Management Specialties:Workflow systems. Kofax Ascent Capture, Indicius, KPSG Report Viewer, Digitech's Papervision, Cold reports, and all other softwares associated to imaging. Microsoft Office experience (Word, Excel, Access, Power Point) Strong analytical, problem solving and organizational skills Kodak, Fujitsu and Bell & Howell scanners. Alchemy Database Build/Management Experience IT Processing Manager at microMedia Imaging Services December 2007 – Present  Assist users with scanner issues (maintenance, installations, etc.)  Create index spreadsheets for database use  Create, update, and build databases in Captaris Inc., Alchemy Database  Microfilm and Microfiche processing  Create user specification documentations  Weekly inventory logging of on-site and off-site equipment  Weekly meetings with processing team to discuss team objectives and due dates of projects  Coordinate installations, shipments, and support for customers September 2005 – August 2007 Work with imaging customers to troubleshoot application problems. In depth knowledge of the Kofax Ascent application, scanner usage and maintenance. General Knowledge of Digitech's PaperVision Enterprise Conduct technical testing and evaluations of scnner hardware and software (i.e. scanner profiles to provide otimal image capture) Assist in the coordination and scheduling of hardware and software installations Implimentation of imaging initiatives Work with tech team to fully support and creat and imaging of workstations. Perform technical analysis of application requirements and configuration modifications. Conducting systems and problem analysis, change management administration, departmental statistical reporting and general support tasks Teller SuperVisor at Dime Savings Bank of Williamsburg December 2004 – September 2005 Balance books at end of day. Train and manage tellers. Count out safe and teller's cash draws. Customer service. Open and close accounts. Manager at King Kullen Grocery, Inc. May 2001 – September 2004 (3 years 5 months) Incharge of all store activities. Keep a calm level environment. Keep track of cashflow and sales numbers. Customer service. Order items to fill store. Hire employees helpful to the business.