professional summary
Greetings of the day...!!! I am Michael Phillips. I have been in the call center indury for the last 7 years. Have mostly dealt in OUTBOUND campaigns. I started as an agent and moved up to a Team Lead. Over the years i have helped train new agents, helped tema mates with issues in regards to work, helped them overcome obstacles while selling(which i believe is more of believing in yourself and the product). Have i also helped set up two centers with the process right from recruiting to training.
I have now jumped into free lancing as an outsourcer/consultant because i believe i can do it. I bring along with me my trustworthiness,willingness to get what is required to be done,efficency and an open mind.
I have now with me quite a few centers who are looking out for genuine, long term projects that would be benificial to both. I can help you with getting centers that have good experience in Voice campaigns, be it, OUTBOUND/INOUND. Or if you wish to outsource any data projects, i can also assist with you that. I have centers that have a capacity f 10-100 seats or more too.
I can also handle any indvidual projects. I have set of people who can get the job done for you with.
Hoping that we can do business together.