Kaycees is a dynamic and enthusiastic personality. Grenadian by birth, she has 13 years of sound banking Banking experience with a reputable International Bank. Working in customer service and portfolio management of key corporate clients in Grenada, has stirred up her passion and burning desire to share her wealth of knowledge and experience with others, helping them to focus more on their business promoting a proper work / life balance. She is passionate about Customer service and over the years has gained indebt knowledge of Customer Relationship management, marketing, Business administration and Business legal affairs. Critical aspects and exposures includes, Prospecting and qualifying new and existing key clients ;increasing portfolio profitability;providing consultancy to key customers;providing technical solutions and development of strategy;provide onsite consultancy; and managing relationships of complex account. With an associate degree in Social Sciences and further educational courses In Financial Services Management,with the Institute of Financial Services – London, she will analyze your business inside out and offer the best solutions to help you succeed.

13 years of Sound banking experience . Advance training in customer service and portfolio management of key corporate clients in Grenada. Experience in working on agreed targets, maintainance of personal relationship with large customers, build and develop relationships , support campaigns.
Detailed knowledge of banks services and products, well developed presentation, writing and inflencing skills. Good Knowledge of financial analysis techiques and marketing techniques.
She also runs a family owned Cafe, specializing in local Caribbean foods.