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Inflight Service Team
created:
13-Mar-2009
type:
Distributed team
# of members:
1
contact team
team description
The inflight service team covers all aspects of the inflight delivery - from service design and training to service audit, provision of amenities, in flight entertainment, in flight connectivity and cabin safety for the airline, private jet and regional aviation markets.
team co-ordinator
Martin Hedley
contact
organisational excellence
Highly experienced in strategic organisational changes necessary to deliver top of market results.
Techniques include change management, human resource and performance management, re-engineering, quality management.
Determines result with key performance indicators, auditable processes linked to the business strategy, flexible processes that adapt to the market.
team members
Alan McInnes
team marketplaces
aviation consulting
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